How can I join a team?

In Match Factory, you have to beat level 20 to be able to join or create a team.Once you pass the level 20, you can easily join a team by us...

How can I create my own team?

To create a team, first, you have to leave your current team.You can easily leave your team by following the steps below:Go to the Team sect...

I created a team, but no players have joined. What should I do?

Don’t worry, new teams may take longer to get new teammates since players are looking for active teams. In the meantime, you can tell your f...

How can I leave a team?

You can easily leave your team by following the steps below:Go to the “Teams” tabTap on “Team Info”, and then you will see the “Leave” butto...

I don't want to join a team, what should I do?

We recommend that you try joining or creating a team! You'll be able to chat in the game and send & receive lives! You'll also get to me...

I left my team accidentally, how do I join again?

You will need to search for the team name in the Teams menu, and then select to join the same team if there are any open positions.

How can I send lives?

You can tap the "Help" button to send a free life to a teammate when they request lives in the Team Chat. You even get 1 free coin for helpi...

What are “Helps”?

"Help" means helping a teammate accumulate free lives. You can help every player once for every life request. When a player gets the 5 lives...

Why did my helps disappear/reset to 0?

Every Sunday night, the weekly helps are reset for all players on the team!This allows the team to know who the most active players are on t...

How is the Team score calculated?

The team score is the total amount of levels that players on a team have completed! The more levels all players in your team complete, the h...

I didn’t receive all 5 lives from my teammates.

When you request lives in the team, 5 different teammates will be able to tap the help button to send you a free life! Lives are added to yo...

How can I create a name?

Once you reach level 20, you will be able to join a team through the Teams menu and create a nickname. After tapping on the join button to j...

How can I send coins to another player?

While it is not possible to send coins from your coin balance to another player or teammate, they can receive 1 free coin for helping you wh...

What is Leaderboard?

The Leaderboard is a time-limited board where you can see the top 250 players and teams of each month.Players' scores are based on the level...

How do I report an offensive player?

Offensive and vulgar language has no place in Match Factory!If someone wrote offensive comments on your Team chat, tap on the player’s messa...

How do I enable/disable the team chat?

You can turn off the team chat in the Settings menu if you do not wish to view the messages in the team chat or communicate with your teamma...